GTR manager takes up two seats on packed train, tells passengers they can’t share empty carriage
A high-ranking manager at Govia Thameslink Railway (GTR) has been criticised after taking up two first class seats on a full train and preventing economy passengers using the carriage.
Passenger Emma Fitzpatrick photographed Mark Boon, head of network operations at GTR, placing his bag on an empty seat next to him whilst telling passengers to stay out of the carriage on a “late and very packed” service.
Boon was then said to have spread out in comfort on the London-bound Southern train that arrived into London Victoria at around 11:45am this morning, whilst passengers in economy faced cramped conditions.
The news has infuriated Southern Rail users— part of GTR’s network services across the country — following weeks of disruptions and cancellations to major services. GTR manager takes up two seats on packed train, tells passengers they can’t share empty carriage