ScotRail causes anger with confusion over reusable coffee cup rules
Claire Jessiman, who writes the Foodie Quine blog and is based in Aberdeen, was travelling to Edinburgh by train when she asked the ScotRail staff member with the catering trolley to fill her reusable coffee cup.
The blogger stated that she was shocked when she was then told that she had the “wrong kind of reusable cup” and the staff member would not be able to fill it.
Instead, the writer was offered coffee in the usual disposable container.
Taking to Twitter after the incident, Ms Jessiman posted: “Excellent work @ScotRail this surely beats leaves on the line. Apparently I have the wrong kind of reusable cup so you can’t put coffee in it.
“Useful suggestion from the trolley staff was that I can now pour it in myself #faceplant” ScotRail causes anger with confusion over reusable coffee cup rules